trust, loyalty, faithfulness and honesty
Trust, loyalty, faithfulness and honesty are the cornerstones to resolving misunderstandings and lies.
Unless people are deliberately vicious and evil, they don’t purposely tell lies, they simply interpret what they see or are told. ...
But at all times, as a communicator, be careful and aware of the assumptions you make. Allow other parties to explain themselves, or take the time to investigate the facts sufficiently before you jump to accuse. ...
However, when misunderstandings occur, if the four key elements are present—trust, loyalty, faithfulness and honesty–the majority of misunderstandings are quickly resolved.
No matter how dire a misunderstanding, great communicators will seek out the information they need before reacting and will maintain an atmosphere of respect in the conversation that ensues. If it turns out that the worst has actually happened, you will at least be armed with correct information (and the advantage of forethought) before acting.
Remember that with an attitude of respect you can be successful within most any conversation, no matter how tough.
However, if respect and honesty aren’t possible on either side of the table, there is little basis for the partnership to exist and very little hope the relationship can be saved.